Steve Dennis:

When someone we care about fails to admit they have a serious problem and fails to do the work to remedy it, are we shocked when they eventually experience the consequences of their addictive or dysfunctional behavior?

Are we surprised one little bit when a brand facing stiff competition and highly disruptive forces finds itself struggling to stay in business because it never bothered to get serious about innovation?

Is it at all astonishing that deficits mount or poverty persists or bridges collapse when politicians lack the courage to address the root causes and constantly kick the can down the road?